Expect the person serving you to give a fuck how long you’ve been a “loyal” customer.
Expect us to replace a phone you broke & have no insurance for.
Complain about your phone being cut off, pay your bills you tramp.
Expect discounts when you don’t qualify for them.
Ask for a freebie because you’ve bought a phone… it’s a fucking phone shop.
Start your sentence with “What it is is…”
Lie to try & get something “Customer services said…” No they fucking didn’t.
Use the term “bill phone”. It’s a contract/pay monthly you retard.
Expect a birth certificate to be taken as a valid form of ID. “Also, I have a note from my mum here saying I’m definitely me…”
Ask the sales advisor to do something dodgy for you.
Try & threaten us with leaving the company. We genuinely couldn’t give a flying fuck. I will quite happily point you in the direction of the other phone shops.
Get upset if you receive a sarcastic comment if you do any of these, you deserve it. My personal favourite is “That’s a shame.” then move on.