Things you should never do in a phone shop:

  • Use the word “textses” (texzeeeez) - it’s texts.
  • Expect the person serving you to give a fuck how long you’ve been a “loyal” customer.
  • Expect us to replace a phone you broke & have no insurance for.
  • Complain about your phone being cut off, pay your bills you tramp.
  • Expect discounts when you don’t qualify for them.
  • Ask for a freebie because you’ve bought a phone… it’s a fucking phone shop.
  • Start your sentence with “What it is is…”
  • Lie to try & get something “Customer services said…” No they fucking didn’t.
  • Use the term “bill phone”. It’s a contract/pay monthly you retard.
  • Expect a birth certificate to be taken as a valid form of ID. “Also, I have a note from my mum here saying I’m definitely me…”
  • Ask the sales advisor to do something dodgy for you.
  • Try & threaten us with leaving the company. We genuinely couldn’t give a flying fuck. I will quite happily point you in the direction of the other phone shops.
  • Get upset if you receive a sarcastic comment if you do any of these, you deserve it. My personal favourite is “That’s a shame.” then move on.

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